Refund and Returns Policy

At www.tfuoukkn.shop, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we are here to help with our Refund and Returns Policy. Please review the terms below for guidance on how to return items and request refunds.

1. Returns

We accept returns under the following conditions:

• The item must be returned within 30 days from the date of purchase.

• The item must be unused, in its original packaging, and in the same condition as when you received it.

• Items that have been personalized or customized are non-returnable.

• The customer is responsible for the return shipping costs unless the item is defective or incorrect.

To initiate a return, please contact our customer support team at [email protected] with your order number and a description of the issue. We will provide you with detailed instructions for returning the product.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, a refund will be processed to your original payment method.

• Shipping costs are non-refundable. Return shipping is at the customer's expense unless the item is defective or incorrect.

• Refunds typically take 5-10 business days to process, depending on your payment method and financial institution.

3. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately at [email protected]. Please include:

• Your order number

• Photos or videos of the damaged/defective item

• A brief description of the issue

We will provide you with a full refund or a replacement item, and we will cover the return shipping costs.

4. Exchanges

If you wish to exchange an item for a different size, color, or model, please follow the same process as for returns. After we receive the returned item, we will process the exchange. If there is any price difference between the original and exchanged item, we will request additional payment or issue a refund, as necessary.

5. Non-Returnable Items

The following items are non-returnable:

• Custom or personalized products

• Used or opened items

• Items marked as non-returnable in their description

6. How to Return an Item

To return an item, please follow these steps:

1. Contact our customer service team at [email protected] with your order number and the reason for the return.

2. Our team will provide you with return instructions.

3. Pack the item securely in its original packaging.

4. Send the item to the address provided by our customer support team.

7. Contact Us

If you have any questions regarding our Refund and Returns Policy or need assistance with a return or refund, please contact us at:

www.tfuoukkn.shop
Email: [email protected]
Address: 7701 Ford Rd,Ypsilanti,MI,48198,US